When you work with a big company, with offices nationwide and tens of thousands of customers, it's easy to get lost. After all, you're just a number, not a name. You never get the same person when you reach out if you get a person at all. No one... (Read More)

Respect is a foundational aspect of team leadership. Respected leaders can drive more productivity and a greater sense of engagement from employees than those who are seen as remote, removed, or less capable. While managers are often seen as an... (Read More)

The saying "An honest day's work for an honest day's pay" has been around for generations. And it works pretty well. Workers agree to put in a a full day of work for an agreed upon amount of pay. After all, most people work to support their... (Read More)

It's human nature: Most people focus on the positive aspects of their personalities and behavior and tend to ignore or gloss over the negative. Research also shows that many of us also tend to be more critical of the behavior of others than of our... (Read More)